Returns & Refunds Policy
Thank you for shopping with us. We want to ensure you get the exact technical hardware you need. Please review our policy regarding returns and refunds below.

1. Return Window & Eligibility
15-Day Limit: You have 15 days from the date of delivery to request a return or refund.

Inspection Clause: All returned items are subject to a thorough technical inspection upon arrival. A refund or exchange will only be approved if the item passes inspection based on the valid issues outlined below.

2. Valid Reasons for a Return
A return request will be accepted only under the following specific circumstances:

Description Mismatch: The item has an issue or defect that was not mentioned or disclosed in the product description.

Wrong Item Delivered: The item received does not match the order you placed.

Visual Discrepancy: The item delivered does not match the product images shown on our store.

Specification Changes: The item delivered is a different model, version, or hardware revision than the one advertised and ordered.

3. Non-Returnable Conditions
Returns will not be accepted if:

The item was ordered by mistake due to buyer error (e.g., ordering the wrong voltage or specification without checking compatibility).

The item shows signs of installation, misuse, wiring damage, or alteration after delivery.

The request is made after the 15-day window has expired.

4. The Refund Process
Approval: Once your return is received and inspected, we will notify you whether your refund is approved or rejected based on the item\'s condition and the reason for return.

Payout: Approved refunds will be processed back to your original method of payment within [5-7] business days.

Exchanges: If the issue is a wrong model or revision, we will happily exchange it for the correct item (subject to stock availability).